Spoke to manager to cancel/transfer my son's membership days after his passing while awaiting funeral preparations. Noticed she was upset from previous customer and wanted to leave instead of take my turn in line.
She started with she "couldn't handle this *** first thing Monday morning".
After accusing me of screwing up my account and calling me every kind of dirt bag she could think of I told her she was being very rude. She launched out her chair at me. and I asked her if she was going to hit me. She started screaming call the police and said I had to leave.
The whole gym looked at me with disgust and a huge guy came over and grabbed me and escorted me out. I wrote the company immediately, about six months later, of regular attendance and not seeing her, I was stripped of membership and banned.
Joined a more expensive gym.
Monetary Loss: $350.