Not resolved
0 comments

I am member of the WOW Menlopark Mall form Nov 08. I was joined by their representative Lathif.Initially it was !year contract and and when signing my contact I asked him what happened to my contract and monthly due after completion of my initial contract.He said " it will only Continue if you wish to "So after Nov 09 I stopped my payments to WoW and now I received collection agent letter for 580.

When I inquired with wow about this notice I was spoke to Lathif and he said " you have to cancel you member ship at the end of your contract.When I recapped his words to him" it will only Continue if you wish to" He says he never mention about cancelling your member ship and you took it them the way you want it so you have to pay the remaining balance.and finally he wanted me to stop by teh facility to fix this .

Now the second drama begins. When I visited to Wow on Monday 05/01/2010 ,apparently he isn't there and i met the new manager "In Charge" I explained him everything and he says he cannot be responsibel for all the past conversations and he can only take care of whats in my account right now.So I asked him to resume my account as I am not in position to pay the 580 at once..

So he asked the front desk lady to take may past due payment

[( 6*32.05(monthly due with taxes-this for after enf of my initial contract)] + 35 37.45(club enhancement fee) + 35 (for collection agent fee)

She and manager said I have to pay al these due to resume my account and when I asked my total she said its 284.75 and when I borrowed calculator from them and calculated the total it came up to 264.75.And when I asked about this both of them say not sure why this computer showed $ 20 extra and says I'll just ask customers to pay what ever thsi showes me.

Now .Manager him self calculated it 3times and finally wants me to pay 264.75.

Now they (front desk lady or Manager In Change ) don't understand why its showing that extra amount..

Now I started my process of cancellation,Not sure how long it will consume and where I'll end up

Monetary Loss: $500.

Had an Experience with WOW Fitness?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Planet Fitness - Locker Room Facility Review from New York, New York Planet Fitness "Their customer service employees are rude and disrespectful incompetent and inadequate. Upon my first time arriving at planet fitness after being double charged by staff to my credit card after..." Read more Ymca - Racial complaint Ymca "My husband sign me online for services to be able to workout ..I came on 06/19/2017 at 7:25 am and (Tee) the receptionist lady asked me how could she helped..." Read more David Barton Gym - Tivoli Village Las Vegas David Barton Steam Room Men's Locker room. David Barton Gym "Tivoli Village Las Vegas David Barton Steam Room Men's Locker room. Tivoli Village Rotunda 2nd Floor David Barton Gym. What happens in Steam room stays in Steam Room. I'm sure..." Read more Orangetheory Fitness - OrangeTheory OVERCHARGES RIP OFF - FRAUD Orangetheory Fitness "Started ORANGE THEORY – WEST PALM BEACH in May-charged May 1. Cancelled May 17. Received a confirmation email on May 18 that I was cancelled but since..." Read more Adventure RV - AVOID AdventureRV.net Adventure RV "If anyone is in the market for RV parts, I would STRONGLY DISCOURAGE you from dealing with AdventureRV.net. I recently had one of the worst customer encounters of my life..." Read more Woofgang Bakery And Grooming Fleming Island - Poor Customer Service, Privacy Information Violation, Harrassment Woofgang Bakery And Grooming Fleming Island "I had purchased a harness from Woofgang Bakery on the 4th of September 2017 (few days prior to Hurricane Irma). My family and I were forced to evacuate Middleburg Florida..." Read more Jawbone - $150 band was broken in less than a year and I’ve received no compensation or adequate customer support Jawbone "My UP3 band was broken in July 2016 and I opened my first ticket using Jawbone support page on July 20th, 2016 I was asked for detailed information about the..." Read more Yourswigs - BUYERS PLEASE, PLEASE BEWARE!!!!! Yourswigs "I looked on Yourswigs website and found the wig below that says "Sale". The wig was just what I was looking for. There website said Human Hair and the cost..." Read more